Orders
Order management in Omnium — lifecycle, workflows, returns, click & collect, and API reference.
Orders are the core of Omnium. An order can originate from any sales channel — a webshop, POS, phone order, or B2B portal — and flow through configurable workflows that handle payment, inventory, fulfillment, and notifications automatically.
Each order follows a lifecycle defined by its order type, moving through statuses like New, InProgress, Ship, and Completed. At each status transition, workflow steps execute the business logic you've configured.
In this section
API Reference
Import, update, search, and manage orders via the API
Configuration
Order types, statuses, workflow configuration, and settings
Order Lifecycle
How orders flow from creation to completion, with statuses and transitions
Click & Collect (BOPIS)
Buy online, pick up in store — setup, workflows, and integration
Returns
Return API, configuration, and return workflow steps
Workflow Steps Reference
All available workflow steps — allocation, payment, inventory, shipments, and more
Workflows Overview
How workflows are structured and how order types connect to them
FAQ
Common questions about order handling in Omnium