Projects
Manage long-running activities like returns, claims, and complex sales processes using Omnium's project framework.
A project in Omnium handles activities that span a period of time and go beyond a single order. Projects connect collections of carts, orders, and returns with all other data needed for end-to-end process management.
Common use cases:
- Return and claim workflows
- Long-running sales processes (e.g., kitchen design and installation)
- Service projects spanning multiple orders
- Lead collection and tracking