Order Logging
Understanding the logging and audit trail features on orders in Omnium, including event log, order status log, workflow execution results, comments, and errors.
Overview
Omnium provides several logging and audit trail features for orders. Each serves a different purpose and can be used independently.
| Feature | What It Tracks | Storage | Always Active? | Configuration |
|---|---|---|---|---|
| Event Log | All order operations (status changes, workflows, payments, notifications, errors) | Elasticsearch | Yes | Retention via EventLogOrderPreservationDays |
| Order Status Log | Shipment status transitions with timestamps and duration | On the Shipment object | No | OrderSettings.UseOrderStatusLog |
| Workflow Execution Results | Result of each workflow step (success/failure, duration, errors) | Attached to Event Log entries | Yes | None |
| Order Comments | Manual notes and customer communication | Elasticsearch | Yes | Comment templates in OrderSettings |
| Order Errors | Processing failures on an order | On the Order object | Yes | None |
| Verbose Logging | Detailed per-step workflow execution events | Elasticsearch (Event Log) | No | OrderSettings.UseVerboseLogging |