Create Replacement Cart
Configure the CreateReplacementCart project action to create a replacement cart from a linked return without immediately placing an order.
Overview
The Create Replacement Cart action creates a replacement cart from the return order form linked to the project, but does not place the order. An agent can then review and modify the cart before converting it to an order — either manually or via the Create Replacement Order From Cart action.
Use this when you want human review before the replacement order is placed.
Key behaviours:
- A cart is created with the return line items and quantities
- The cart is linked to the original order and the project
- The order is not placed — this must happen separately
- A log entry is added to the project on success
Identifier
| Property | Value |
|---|---|
| Key | CreateReplacementCart |
| Group | Project Actions |
Configuration
No properties are required.
All Available Options
| Property | Required | Type | Description |
|---|---|---|---|
| name | Yes | string | Must be CreateReplacementCart |
| StopOnError | No | boolean | Cancel the workflow if the cart creation fails |
| TranslateKey | No | string | Translation key shown in the UI action log |
Requirements
- The project must be linked to an order via a claim
- The return order form must have line items with a return quantity set
Error Handling
| Condition | Result | Continues Workflow? |
|---|---|---|
| Cart created successfully | Success | Yes |
| No linked order found | Error | Yes |
| Cart validation failed | Error | Yes |
| No returnable line items | No result (silent) | Yes |
Typical workflow pattern
- Project reaches a step → CreateReplacementCart runs → cart is created
- Agent reviews and adjusts the cart
- Project moves to next step → CreateReplacementOrderFromCart runs → order is placed
Related
- Project Actions overview
- Create Replacement Order — creates the cart and places the order in one step
- Create Replacement Order From Cart — places an order from an existing replacement cart