SMS Client Settings
Guide for configuring SMS providers in Omnium with per-market, market group, and store resolution.
Overview
SMS client settings allow you to configure one or more SMS providers in Omnium. You can assign each provider to specific stores, markets, or market groups. Omnium will automatically resolve the correct provider based on the context of the SMS being sent.
The configuration is located under:
Configuration → Settings → Communication → SMS client
Adding a provider
Click Add to create a new SMS provider entry. Each entry has a provider (the SMS gateway) and optional availability filters that control when it is used.
Availability filters
Each SMS provider entry can be scoped to specific stores, markets, or market groups using the availability filters:
| Filter | Description |
|---|---|
| Available on Stores | The provider is used when the SMS originates from one of the listed stores |
| Available on Markets | The provider is used when the SMS originates from one of the listed markets |
| Available on Market Groups | The provider is used when the SMS originates from a market belonging to one of the listed market groups |
An entry with no filters set acts as the tenant default — it is used as a fallback when no store, market, or market group match is found.
Resolution order
When sending an SMS, Omnium resolves the provider in the following priority order:
- Store match — entry with a matching store in Available on Stores
- Market match — entry with a matching market in Available on Markets
- Market group match — entry with a matching market group in Available on Market Groups
- Tenant default — entry with no availability filters set
Supported providers
| Type | Description |
|---|---|
linkmobility | LINK Mobility SMS gateway, with optional two-way replies. See LINK Mobility |
vianett | ViaNett SMS gateway, the older LINK Mobility API. Customers cannot reply to SMS sent through it |
sveve | Sveve SMS gateway |
twilio | Twilio SMS gateway |
keysms | Key SMS gateway |
salesforce | Salesforce SMS gateway |
Avoid overlapping filters
Each store, market, or market group should only appear on one provider entry. If the same value exists on multiple entries, the first match is used and the others are ignored.
Configuration fields
The available fields depend on the provider type selected. Common fields:
| Field | Description |
|---|---|
| Provider | The SMS gateway provider |
| Username | Account username (if required by the provider) |
| Password or API key | Account password or API key (if required by the provider) |
| API address | Gateway endpoint URL (if required by the provider) |
| Sender | The sender name or phone number shown to the recipient. Empty means the default SMS sender in General settings |
LINK Mobility has more fields, including the settings for two-way replies. See LINK Mobility.