SMS Client Settings

Guide for configuring SMS providers in Omnium with per-market, market group, and store resolution.

Overview

SMS client settings allow you to configure one or more SMS providers in Omnium. You can assign each provider to specific stores, markets, or market groups. Omnium will automatically resolve the correct provider based on the context of the SMS being sent.

The configuration is located under:

Configuration → Advanced → Notifications → SMS Client

Adding a provider

Click Add to create a new SMS provider entry. Each entry has a type (the SMS gateway) and optional availability filters that control when it is used.

Availability filters

Each SMS provider entry can be scoped to specific stores, markets, or market groups using the availability filters:

FilterDescription
Available on StoresThe provider is used when the SMS originates from one of the listed stores
Available on MarketsThe provider is used when the SMS originates from one of the listed markets
Available on Market GroupsThe provider is used when the SMS originates from a market belonging to one of the listed market groups

An entry with no filters set acts as the tenant default — it is used as a fallback when no store, market, or market group match is found.

Resolution order

When sending an SMS, Omnium resolves the provider in the following priority order:

  1. Store match — entry with a matching store in Available on Stores
  2. Market match — entry with a matching market in Available on Markets
  3. Market group match — entry with a matching market group in Available on Market Groups
  4. Tenant default — entry with no availability filters set

Supported providers

TypeDescription
vianettViaNett SMS gateway — also used for Link Mobility
sveveSveve SMS gateway
twilioTwilio SMS gateway
keysmsKey SMS gateway
salesforceSalesforce SMS gateway

Avoid overlapping filters

Each store, market, or market group should only appear on one provider entry. If the same value exists on multiple entries, the first match is used and the others are ignored.

Configuration fields

The available fields depend on the provider type selected. Common fields:

FieldDescription
TypeThe SMS gateway provider
UsernameAccount username (if required by the provider)
PasswordAccount password (if required by the provider)
URLGateway endpoint URL (if required by the provider)
Default SMS senderThe sender name or phone number shown to the recipient

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