Notification Workflow Steps
Workflow steps for sending return-related notifications to customers.
Overview
Notification workflow steps send communications to customers about their return status. They support email and SMS notifications through configured notification providers.
Available Steps
| Step | Key | Description |
|---|---|---|
| Notification | Notification | Send email/SMS notification about return status |
Notification Configuration
Notifications require a configured notification connector. The step uses templates defined in the notification system to format messages with return details.
Common notification points:
- Return created (New status)
- Return received
- Refund processed (Completed status)