Enrichment Workflow Steps
Workflow steps for enriching return data with RMA numbers, external IDs, and custom data.
Overview
Enrichment workflow steps add additional data to returns during processing. They generate tracking identifiers, external system references, and custom data from configured sources.
Available Steps
| Step | Key | Description |
|---|---|---|
| Ensure RMA | EnsureRma | Generate RMA (Return Merchandise Authorization) number |
| Generate External ID | GenerateExternalId | Create unique external identifier for the return |
| Set Custom Order Data | SetCustomOrderData | Enrich return with data from custom connector |
Common Patterns
RMA Number Generation
The EnsureRma step generates a unique RMA number for tracking the return. This number can be:
- Printed on return labels
- Used for customer communication
- Referenced in external systems
External System Integration
Use GenerateExternalId to create identifiers that match external system requirements, and SetCustomOrderData to pull additional data from custom integrations.