Create Replacement Subscription Orders

Overview

The Create Replacement Subscription Orders step automatically creates replacement pending orders when a subscription's pending order is cancelled. This ensures active subscriptions continue to generate orders.

Identifier

Configuration Properties

This step has no configurable properties.

Behavior

What It Does

1. Returns warning if order is null
2. Skips execution in test mode
3. Checks if the cancelled order belongs to an active subscription
4. Creates a replacement pending order if needed
5. If replacement created, returns success
6. If no replacement needed (not a subscription order or subscription inactive), returns warning

Prerequisites

• Order must be associated with an active subscription
• Subscription must be configured to create replacement orders

Side Effects

• New pending order created for the subscription
• Subscription continues its delivery schedule

Business Cases

When to Use

• Subscription continuity: Ensure cancelled orders don't break subscription cycle
• Inventory issues: Automatically reschedule when orders cancelled due to stock
• Customer service: Allow order cancellation without ending subscription

Example Scenarios

Scenario 1: Replacement Created Subscription order cancelled due to inventory issue. New pending order created for next delivery window.

Scenario 2: No Replacement Needed Cancelled order is not part of an active subscription. No replacement created.

Scenario 3: Subscription Inactive Order was for a subscription that has been cancelled. No replacement created.

Scenario 4: Test Mode Running in test mode. Replacement creation skipped, success returned.

Error Handling

Related Steps

• Create Subscriptions - Create initial subscriptions