OrderWorkflow Steps
Workflow Steps
Steps for controlling order status transitions and workflow flow.
Overview
Workflow steps control order status transitions and workflow routing. They enable status changes, conditional routing, and time-based automation.
Available Steps
| Step | Key | Description |
|---|---|---|
| Change Status | ChangeStatus | Change order/shipment status and order type |
| Change Shipment Order Status | ChangeShipmentOrderStatus | Change status at shipment level |
| Change Status Based On Product Properties | ChangeStatusBasedOnProductProperties | Conditional status change based on products |
| Set Update Status Date | SetUpdateStatusDate | Schedule future status change |
| Remove Update Status Date | RemoveUpdateStatusDate | Cancel scheduled status change |
Common Use Cases
Status Transitions
Move orders through workflow stages:
Conditional Routing
Route orders based on product properties:
Time-Based Automation
Auto-complete orders after delivery window:
Shipment-Level Control
Change status for specific shipments:
Status vs Order Type
The Change Status step can modify two order attributes:
- Status: The workflow stage (New, InProgress, Completed, etc.)
- Order Type: The order classification (Standard, Express, B2B, etc.)
Changing order type can route the order to a completely different workflow.
Scheduled Updates
The Set/Remove Update Status Date steps work with a background process:
- SetUpdateStatusDate schedules a future status change
- Background worker monitors
UpdateStatusDatefield - When date is reached, status changes to
NextOrderStatus - RemoveUpdateStatusDate cancels the scheduled change
This enables time-based automation without blocking the workflow.