Remove Update Status Date
Cancel a scheduled automatic status update.
Overview
The Remove Update Status Date step cancels any previously scheduled automatic status update on an order. Use this to prevent scheduled status changes when orders are manually progressed.
Identifier
| Property | Value |
|---|---|
| Key | RemoveUpdateStatusDate |
| Group | Modify |
| Applicable Statuses | Ship, PickedUp, Completed, InProgress, OrderCanceled, Returned, ReadyForPickup |
Configuration Properties
This step has no configurable properties.
Behavior
What It Does
- Sets
order.UpdateStatusDateto null - Sets
order.NextOrderStatusto null - Returns invisibly (no UI notification)
Prerequisites
None - safe to run even if no scheduled update exists.
Side Effects
- Clears any scheduled status update
- Prevents automatic status change from occurring
Business Cases
When to Use
- Manual completion: Cancel auto-complete when order is manually completed
- Status change: Clear scheduled update when status changes
- Workflow cancellation: Remove pending automation on cancelled orders
Example Scenarios
Scenario 1: Manual Completion Order was scheduled to auto-complete in 7 days. User manually completes it. Scheduled update removed.
Scenario 2: Order Cancelled Order had scheduled status update. Order is cancelled. Scheduled update cleared.
Scenario 3: No Scheduled Update Order has no scheduled update. Step runs successfully, no changes.
Error Handling
| Condition | Result | Continues Workflow? |
|---|---|---|
| Schedule removed | Success (invisible) | Yes |
| No schedule exists | Success (invisible) | Yes |
Related Steps
- Set Update Status Date - Schedule status update
- Change Status - Immediate status change