Reduce Reserved Inventory
Release reserved inventory when an order or shipment is canceled.
Overview
The Reduce Reserved Inventory step releases reserved inventory back to available stock. This is typically used when orders or shipments are canceled, allowing the stock to be available for other orders.
Identifier
| Property | Value |
|---|---|
| Key | ReduceReservedInventory |
| Group | Shipments |
| Applicable Statuses | OrderCanceled |
Configuration Properties
| Property | Type | Required | Default | Description |
|---|---|---|---|---|
CancelledOnly | Boolean | No | false | Only reduce if order/shipment is in canceled status |
Behavior
What It Does
- Checks if
CancelledOnlyproperty is set (defaults to false) - If
CancelledOnlyis true, verifies the order or shipment is actually canceled - Identifies shipments that are not already in Cancelled status
- For each non-virtual product line item:
- Reduces reserved inventory by the line quantity
- Also reduces for virtual warehouse if applicable
- Returns success after processing
Prerequisites
- Order must have shipments with line items
- If
CancelledOnlyis true, order or shipment must be in canceled status - Should run before shipment status changes to Cancelled
Side Effects
- Reserved inventory decreases in the inventory system
- Stock becomes available for other orders
- Affects both physical and virtual warehouse inventory
Business Cases
When to Use
- Order cancellation: Release all reserved stock when order is canceled
- Shipment cancellation: Release stock for a specific canceled shipment
- Partial cancellation: Release stock for canceled line items
Example Scenarios
Scenario 1: Full Order Cancellation Customer cancels entire order. Step releases reserved inventory for all shipments, making stock available again.
Scenario 2: Single Shipment Cancel Multi-shipment order, one shipment canceled. Running at shipment level releases only that shipment's reserved inventory.
Scenario 3: With CancelledOnly Check
Workflow step configured with CancelledOnly=true. Only reduces inventory if order is in a canceled status, preventing accidental release.
Scenario 4: Virtual Warehouse Shipment has a virtual warehouse code. Step reduces reserved inventory for both the physical and virtual warehouse.
Error Handling
| Condition | Result | Continues Workflow? |
|---|---|---|
| Order not canceled (when CancelledOnly=true) | Warning | Yes |
| No shipments to process | Success | Yes |
| Reduction successful | Success | Yes |
Related Steps
- Increase Reserved Inventory - Reserves inventory
- Reduce Inventory - Reduces actual inventory