Create Replacement Order Keeping Prices
Create a replacement order that preserves the original order's pricing.
Overview
The Create Replacement Order Keeping Prices step creates a replacement order while preserving the original order's pricing. This is essential when the original order had promotional pricing, discounts, or special pricing that should carry over to the replacement.
Identifier
| Property | Value |
|---|---|
| Key | CreateReplacementOrderKeepingPrices |
| Group | Replacement |
Configuration Properties
This step has no configurable properties. Behavior follows ReplacementSettings configuration.
Behavior
What It Does
- Creates a new order with items from the return
- Preserves original order prices (not current catalog prices)
- Maintains promotional discounts and special pricing
- Copies customer and shipping information
- Links replacement to return and original order
- Processes through order workflow
Prerequisites
- Return must have items to replace
- Original order price information accessible
- Products must still be available
Side Effects
- Creates new order with historical pricing
- Links orders (original → return → replacement)
- May clear metadata per ReplacementSettings
- Starts fulfillment workflow
Business Cases
When to Use
- Replacing items from promotional orders
- Honoring original sale prices
- VIP/special customer pricing
- Bundle or package deal replacements
Example Scenarios
Sale Price Replacement Customer ordered item during 50% off sale ($50 instead of $100). Item defective. Replacement created at $50 sale price, not current $100.
Bundle Replacement Customer had "Buy 2 Get 1 Free" bundle. One item defective. Replacement honors the bundle pricing structure.
Loyalty Discount VIP customer had 20% loyalty discount. Replacement maintains the 20% discount on line items.
Coupon Price Original order used coupon code. Replacement shows the discounted price without needing the coupon again.
Comparison with Create Replacement Order
| Feature | Create Replacement Order | Create Replacement Order Keeping Prices |
|---|---|---|
| Pricing | Current catalog prices | Original order prices |
| Discounts | Not preserved | Preserved |
| Use case | Standard replacements | Promotional/discounted orders |
Error Handling
| Condition | Result | Continues Workflow? |
|---|---|---|
| Order created | Success | Yes |
| No items to replace | Success (skipped) | Yes |
| Original prices unavailable | Warning (falls back to current) | Yes |
| Product discontinued | Error | Depends on StopOnError |
| Order creation failed | Error | Depends on StopOnError |
Related Steps
- Create Replacement Order - Standard pricing
- Create Exchange Order - Different items