Enrich B2B Customer ID
Enrich order with B2B customer identifier for business customers.
Overview
The Enrich B2B Customer ID step sets the B2B customer identifier on orders for business customers. This enables proper B2B order processing and customer association.
Identifier
| Property | Value |
|---|---|
| Key | EnrichB2BCustomerId |
| Group | Customers |
| Applicable Statuses | New |
Configuration Properties
This step has no configurable properties.
Behavior
What It Does
- Looks up B2B customer based on order data
- Sets B2B customer identifier on the order
- Returns result invisibly (doesn't show in workflow history)
Prerequisites
- Order should be a B2B order
- B2B customer must exist in the system
Side Effects
- Order B2B customer ID set
- Enables B2B-specific pricing and terms
- Links order to customer account
Business Cases
When to Use
- B2B orders: Process business customer orders
- Account linking: Associate orders with customer accounts
- Credit terms: Enable invoice/credit payment
Example Scenarios
Scenario 1: B2B Order Business customer places order. Step looks up and links the B2B customer account.
Scenario 2: Consumer Order Regular consumer order. Step may skip or set no B2B ID.
Error Handling
| Condition | Result | Continues Workflow? |
|---|---|---|
| Enrichment successful | Success (invisible) | Yes |
| Customer not found | Success (invisible) | Yes |
Related Steps
- Enrich Order with Customer Properties - Customer property enrichment
- Get or Create Customer from Order - Customer creation