Set Completed Date

Overview

The Set Completed Date step sets the completion date and time on orders and/or shipments. This records when fulfillment was completed for reporting and tracking purposes.

Identifier

Configuration Properties

This step has no configurable properties.

Behavior

What It Does

1. If running at shipment level:
   • Sets Completed on the shipment (if not already set)
   • If all shipments are completed or have same status, sets order Completed
   • Syncs order status if all shipments match
2. If running at order level:
   • Sets Completed on order (if not already set)
   • Sets Completed on all shipments (if not already set)
3. Returns result invisibly (doesn't show in workflow history)

Prerequisites

• Order should be in completion status

Side Effects

• Order Completed timestamp set
• Shipment Completed timestamps set
• May sync order status with shipments

Business Cases

When to Use

• Order completion: Record when order is fulfilled
• Reporting: Track fulfillment time metrics
• SLA tracking: Measure delivery performance

Example Scenarios

Scenario 1: Order Level Order moves to Completed status. Step sets completion date on order and all shipments.

Scenario 2: Shipment Level Single shipment completes. Only that shipment gets date. Order date set only if all shipments done.

Scenario 3: Already Set Completion date already exists. Step preserves existing value.

Error Handling

Related Steps

• Set Canceled Date - Cancellation timestamp
• Set Ready for Pickup Date - Pickup ready timestamp